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    Aero 14 - Shift and Control Key registration issue

    Discussion in 'Gigabyte and Aorus' started by madman404, Jun 8, 2018.

  1. madman404

    madman404 Newbie

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    Hi! I recently purchased an Aero 14 and will be using it for school, and for the most part I am quite happy! However, there's an issue with the shift and control keys where, when pressed off-center, they fail to register unless pressed hard. In the center and left side, the keys work without issue. I know Gigabyte's RMA is sometimes slow or hard to work with, so is there any solution to this issue I can do at home? My typing style makes this mostly a nonissue, but I when I'm typing on the left side of the keyboard and using my pinky on shift I occasionally brush the right side instead of the middle of the key. Not a dealbreaker for me, but still annoying nonetheless.

    EDIT: I should specify this is the left side shift and control keys - the right side works without issue.

    EDIT 2: I should also mention I've also installed an SSD in the laptop so I'd like to know if the warranty is void due to opening the bottom / if they will mess with the SSD should I RMA it for fixing
     
    Last edited: Jun 8, 2018