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    AERO17 YD - one USB port is working partially only

    Discussion in 'Gigabyte and Aorus' started by skyrunner, Dec 28, 2021.

  1. skyrunner

    skyrunner Newbie

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    I own this laptop for about a month. There are 3 regular USB ports on it. Two of out of those are working fine but one seems to have some issues. Meaning, if i plug the USB stick (i've tried a few) into it then the stick starts blinking as always but it is never displayed as an available usb drive on the system. If i plug a logitech brio 4k USB camera into then it does not work, also not getting properly discovered. However if i plug an external keyboard into that port then the keyboard is working fine. So i have no clue if it's a hardware problem with the USB port or if it's the BIOS settings related or a Windows 11 issue. I also don't know if that port was ever working fine.
     
    skyrunner, Dec 28, 2021
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  2. Reciever

    Reciever D! For Dragon!

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    Any way to check the power delivery of the port in question?

    Any obvious red flags in device manager? Be sure to check the OEM website and see if they had any updates that address that.
     
    Reciever, Dec 29, 2021
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  3. skyrunner

    skyrunner Newbie

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    Nothing suspicious in Device Manager. I installed latest chipset drivers + flashed the BIOS. Nothing helped. I've ordered a USB port output measurement tool, will be here within a day or two.
     
    Last edited: Dec 29, 2021
    skyrunner, Dec 29, 2021
    #3