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    9th Gen Aero Memory Issue

    Discussion in 'Gigabyte and Aorus' started by CocoLoco, Sep 18, 2019.

  1. CocoLoco

    CocoLoco Notebook Guru

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    Greetings,

    I have a new Aero 17 SA i7 9750H. Overall like it a ton, but am having a strange issue with memory use (or memory use reporting). Some applications are much, much higher (like 250% x) than on my old laptop (XPS 15 9560) or 9700K desktop. (All three have 16 GB installed.)

    Process Explorer and Task Manager show a lot more process working set usage than RamMap. But RamMap is more than it should be also.

    So far, it seems more like a reporting error than actual memory use issue. But not 100% confident in this. The programs where I have noticed the issues are 32 bit.

    Has anyone else run into this? Any suggestions on how to diagnose?

    Thanks!
     
    CocoLoco, Sep 18, 2019
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  2. Sabs47

    Sabs47 Notebook Consultant

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    Are you running windows 10 1903?
     
    Sabs47, Oct 18, 2019
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  3. CocoLoco

    CocoLoco Notebook Guru

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    yes
     
    CocoLoco, Oct 18, 2019
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  4. Sabs47

    Sabs47 Notebook Consultant

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    I was having memory and cpu spikes along with a massive power drain after I upgraded windows to 1903. I recently went back to 1809 and now it's working perfectly.
     
    Sabs47, Oct 18, 2019
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  5. CocoLoco

    CocoLoco Notebook Guru

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    Interesting. The other two computers I compared it to also have 1903.

    It seems to be a reporting error rather than actual memory use. The reason I think so is that I have seen it report memory use which would crash a 32 bit process normally.
     
    CocoLoco, Oct 18, 2019
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  6. CocoLoco

    CocoLoco Notebook Guru

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    FWIW, I found another 9750H laptop owner who has this same issue.
     
    CocoLoco, Dec 2, 2019
    #6