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    Yelllow stripes on monitor. Fail to start/crashing

    Discussion in 'Fujitsu' started by Alarm, Feb 26, 2012.

  1. Alarm

    Alarm Newbie

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    Hello. I start with the problem which looks like this:

    [​IMG]

    The story is:

    I put on hibernate my laptop (Amilo Xi2428) . When i turned on again the computer the screen was completely gray and it was not responding to anything, so i did shut it down.
    Please note, that before putting to hibernate i did not install any kind of software, neither did touch anything on the hardware

    When i started it, before it did even boot it started to show the lines.
    I entered the bios, the lines were there plus i was seeing different characters all around my screen.

    I tried to boot on windows or on linux, but i could not. The laptop was failing to boot on any OS, same happened also with a live CD of Kubuntu.

    After leaving it for many hours to cool down, it finally started again without any problem. 20 minutes later i got again a gray screen and the laptop freezed. After trying to start it again it failed.

    Further information:
    Software that read GPU information show the clock speed at zero.
    Furthermore the GPU temp is about 65c while my CPU at 40.

    Something tells me that there is something going on with the VGA, the question is what can i try to see if i am able to resolve the problem ?

    Regards

    Stephan
     
  2. Alarm

    Alarm Newbie

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    I am almost sure now it is the onboard VGA.
    I removed the external fan and run a graphic test. Once the GPU reached 75c the laptop froze and the monitor turned black.

    75c does not sound so extreme to me. I saw many graphic cards running at that temp under full load.

    After i plugged again the external fan and the VGA cooled down it was free to go.

    So, can i consider the VGA as damaged or the cooling system ?
     
  3. KLF

    KLF NBR Super Modernator Super Moderator

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    GPU: nVidia Geforce GO 8600M-GS

    I'm 99% certain it's the GPU :p You can find dozens, if not hundreds threads here on NBR about certain old nVidia GPU's failing.
     
  4. Alarm

    Alarm Newbie

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    So maybe my better option is too get finally a new laptop than a new mainboard and getting into troubles again.
     
  5. Alarm

    Alarm Newbie

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    I found some really important information for some people that have the same problem. It looks that nvidia can make a free repair.

    I will give them a call today.
     
  6. Alarm

    Alarm Newbie

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    I gave a phone call on the above phone number. I was told that this is just a repair shop and they cannot do anything about it.

    Furthermore i was told that i should better contact with my manufacturer.

    I don't get it, why is their phone number there listed then
     
  7. Alarm

    Alarm Newbie

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    A reply from [email protected] was not was i was expecting. I was told of 135 UK pounds for the service.

    I thought that would be something like a recall from nVidia, but apparently it is not
     
  8. KLF

    KLF NBR Super Modernator Super Moderator

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    I don't really see anything in there that would say it's a free repair. To me it looks like just a regular advertisement for repair service.

    You could ask the manufacturer where is the nearest local repair shop/center if they would give you price estimate for the repair.
     
  9. Alarm

    Alarm Newbie

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    You are correct. The domain of the website and the way it was written made me believe it is that case.

    The cost is a new VGA , the same one nVidia or ATI HD2300/2400 . cost about 130-150 euro .