N3510 Malfunctions again. :-(

Well, here we go again. I am having the same display corruption as last time when I sent this thing in. It has to be serviced again.

Let's see, that' makes for around the 10th time I had to send Fujitsu laptops in. I sent the C2330 in several times, and they finally deemed that the LCD back lighting couldn't be fixed. So, they are nice enough to give me an N3510 as a replacement system. Well, the first time I got this unit in it had a very bad LCD, with 50+ dead/lite pixels. So they replaced the LCD for me, and that works fine.

After that, I had the video chipset go bad, or the motherboard, who knows, and I had to send that in. They replaced the motherboard, and that fixed the display corruption (for a little while anyway...).

Now, I have the same malfunctioning video chipset issue. I called, and it's going back again this week.

Anyone else have these problems with their N3510?

 

unfortunately it seems you have just gotten bad systems which is very rare for Fujitsu.

i don't understand how this hardware could just go bad without some sort of cause however, but it happens i guess.

 

Very rare eh? They seem to be on par with our Dells at work, which I also have to have serviced regularly.

So far issues with my Fujitsu have been common for me. I bought the extended warranty just for that reason. I knew I would end up needing it.

Hardware going bad without a cause? No, there is a cause, and it's called a bad design/engineering. This N3510 also has an internal power leak that most N3510 users have reported. If you charge it to say 100%, and unplug it, it will die in one day, even if you don't use it. I doubt all Fujitsu's are like this, and I bet it's only this model that has these type of issues. However, my C2330 wasn't great either.. The C2330 is why I have this N3510 right now.

I also had to have the N3510's keyboard replaced, because the spacebar was malfunctioning since the day I got it. I told them about it when I sent it in for the first video issue, and decided I would have them fix the keyboard while they were at it. :-/

 

Man you were seriously unlucky with that exchange, about a year ago. From the C to the N series.

If you remember when you got your N3510, I also got one but returned it for the N6010. Seeing all the problems that you have been through, makes me so greatful that I made that move ... other than the dead pixels and screen exchange that I had done, my baby has been trouble free

Did you try and check with Fujitsu if they have some sort of policy that after so many problems and repairs they just take it back and let you pick something new, even if you had to pay a bit (after all you would be getting a one year newer machine)

 

Hmmm Did you know that the N 3510 was the 1st Fujistsu Notebook to be wholely manufactured and assembled OUTside of Japan?

Maybe this had some effect on the quality controls.

 

yup it was the first to be manufactured by quanta. Maybe there were some quirks that needed to be worked out!

 

Not so sure about that. My older N5010 says it was made in Taiwan, not Japan.

 

These people are really starting to irritate me. -_-

I just got my laptop back, complete with scratches on the LCD cover, and a smudge that won't come off on the LCD itself.

Well, maybe I should say gouges, instead of scratches. -_-

I will never buy another Fujitsu as long as I live.

 

Maybe get it serviced overseas if you are on a business trip or something (The warranty is worldwide). Had mine serviced in Singapore. Motherboard was faulty and battery was dying after 20 mins. Gave me a new motherboard and battery (Total cost about 1000 US dollars but covered under warranty). BTW my E7010 was almost 3 yrs old.

 

FYI - Quanta is in Taiwan.

 

Well, I am looking around for another brand laptop. Something that isn't made of plastic, made in china, and fails on me all the time.

Anyone know of a good magnesium based laptop? :-/

I will send this N3510 in for "repair", but I am getting rid of it right after.

Edit: Just found my next notebook. (Samsung X60) It even has a water-resistant keyboard.

 

Asus V6J has a magnesium lid (I believe). I've followed your troubles with the 3510 for some time as I've been researching my purchase and am sorry things did not go so well for you. Hope things go well with my 3530. Good luck with your next purchase!

 

Just out of curiosity, where are you getting the X60 from? Didn't think Samsung sold notebooks in the U.S., or do you live in Canada or somewhere else?

 

No, they don't sell Samsung computers in the USA, because they are Nazi's.

So, I decided to get an Lenovo IBM ThinkPad Z60m. I will just send the unit in to an LCD specialist to have the screen polarized, to make it glossy.

To top it off, the LCD lid is titanium, not magnesium, which is better.

PS - If I really wanted to, I could still get an X60... Those europeans sell them on eBay. I just don't feel like dealing with the power issues I would probably have. There is probably a good reason why they can't sell them here, such as not complying with FCC regulation.

 

Thinkpads are very cool. They were pretty high on my list of new notebooks. Love the durability but I just couldn't get past the screens even though some of them have great viewing angles.

Yeah, that's too bad about Samsung. Perhaps when their agreement with Dell ends they'll start to branch into the North American market.

 

Yeah, their screens are what stopped me. Then I did some research, and found an LCD specialist, and found out you can have the screen polarized to produce a glossy "Crystal View" LCD. The service only costs $100.00 plus shipping.

 

Oh, is that the same place that Chaz (I believe it was him) mentioned in his screen replacement guide?