When I told eMachines that I was going to contact the California Attorney General, the tech told me that he was goint to "terminate the call now." Must have gotten his attention. If cracked hinges are a repeat problem for some, there may be good reason to contact the following:
Go to Better Business Bureau's site and file a complaint:
http://www.labbb.org/BBBWeb/Forms/Business/CompanyReportExtensionPage.aspx?CompanyID=13101021&sm=
California Atty. General's office:
http://caag.state.ca.us/contact/index.htm
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eMachines has been pretty good with fixing all the cracked hinges. I don't see the need to take it to the next level unless they (emachines) have screwed you. I know its a pain in the a$$ to deal with all the shipping and loss of your lappy, but give them a chance to make things right. [ ]
Cracked hinge? Contact BBB or CA Attorney general!
Discussion in 'eMachines' started by dataman, Jan 24, 2005.