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    Contact Emachine Corporate about cracked hinge NOW

    Discussion in 'eMachines' started by lexxter, Jul 12, 2004.

  1. lexxter

    lexxter Notebook Enthusiast

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    I just got off the phone with EMachine Corporate and was told they were making a decision this week on whether or not they were going to do anything about the cracked hinges.
    If you have a crack and have not contacted the corporate office, please do so immediately.
    I examined my laptop 3 days ago and did not have a crack. Today it was there.

    If you don't call and they decide to continue the policy of not fixing it, you have no one to blame but yourself.

    1-801-401-1199
     
  2. treynolds

    treynolds Notebook Guru

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    I just called. The guy that answered the phone was very nice and took down my info. I also gushed about how much I liked the machine, which certainly didn't hurt...

    Lexxter is right, EVERYONE should get on the ball and call.

    Tony
     
  3. PhoenixTheAssassin

    PhoenixTheAssassin Notebook Enthusiast

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    Lol! I actually used to work for them, and at the time it was their policy to always replace the cracked hinges. I came across this 7415GX for cheap, but I wasn't the original purchaser. Anyone know if that will cause a snag when I try to get it repaired? Thanks in advance,
    Phoenix