Dell Touchpad Issue : Two finger scrolling

Hi there,

I noticed this issue and kept looking for some solution and could not find it. On the E5450, with Windows 8.1, if you use the click button the bottom of the touchpad, and then try to use two finger scroll without lifting your finger, it doesn't work. If you lift your finger and then scroll, it works.

Just to describe it better:

- Have one finger on the touchpad, for example, selecting a tab in the browser.
- Now, without lifting the finger, I bring the pointer over the page in the browser.
- Still without lifting the finger, I try to two finger scroll and it won't work.
- I lift the finger and then try, it works.

This is making two finger scrolling unusable for me. This works perfectly fine on other laptops using Windows 7.

Is there a solution to this? I looked at both the driver interfaces in C:\Program Files\DellTPad, neither one offers an obvious answer to this preference.

Thank you very much!

 

I found another case when two finger scroll doesn't work properly.

In notepad or a website form field, like a textbox, type a character and then try two finger scrolling. It doesn't work on mine.

 

I've found a workaround. I installed Linux. Works out of the box as expected.

Still, I would like to see this issue resolved as this behavior is not seen in Windows 7 (on other models).

 

Two finger scrolling are built in to the latest Synaptics drivers. Two finger tap to right click is not built in though.There is google code project called TwoFingerScroll which can enable both the to finger tap to right click functionality.
Interestingly, the scrolling enabled by this tool seams much smoother than the scrolling built into the regular synaptics driver.

 

Thank you for taking the time to help me out but this is not the issue I'm experiencing.

 

Its most likely that the driver has silently crashed and restarted. Happens all the time with one of our deployed notebooks. Goes away after I reinstall the OS. Then comes back again after some specific windows updates. Dell drivers are crap, always have been, always will be. Thank god for OEM generics.

 

In this case, I believe it's the "expected" behavior, confirmed by Dell Support.

Both the issues were replicated on the same generation E7450.