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    Dell System exchange health concern

    Discussion in 'Dell' started by Juno1, Jan 18, 2008.

  1. Juno1

    Juno1 Newbie

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    Hey guys, I was wondering, I just got through talking to Dell and they were helping me replace a part on my laptop and i cut myself open on a component i was replacing. They issued me a new system but I dont feel comfortable sending back the bloody system. Any advice on this?
     
    Juno1, Jan 18, 2008
    #1
  2. booboo12

    booboo12 Notebook Prophet

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    I would be upfront and honest with them. What really can they do?
     
    booboo12, Jan 18, 2008
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  3. AdrianX

    AdrianX Notebook Enthusiast

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    :eek: how much blood are we talking about?
     
    AdrianX, Jan 19, 2008
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  4. judgedee

    judgedee Notebook Consultant

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    unless you have some sort of terrible disease i doubt they'll even know it was blood
     
    judgedee, Jan 19, 2008
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  5. Juno1

    Juno1 Newbie

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    It wasn't a cup full or anything but it was enough to notice. I would rather not discuss my medical history but let's just say I don't feel comfortable with anyone touching the system or those parts. Is there a health risk policy or something?
     
    Juno1, Jan 20, 2008
    #5
  6. nizzy1115

    nizzy1115 Notebook Prophet

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    Talk to them about it. I'm sure they have some sort of policy for this.
     
    nizzy1115, Jan 20, 2008
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  7. andyasselin

    andyasselin Notebook Deity

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    or better yet just clean off the blood depend on where is
     
    andyasselin, Jan 20, 2008
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  8. outofthisworld

    outofthisworld Notebook Geek

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    don't clean it, because the blood will still remain, but now nobody will ever be able to see it and that is dangerous.

    put it in a sealed bag, tell dell about it, and if they aren't happy to take it back then destroy that/(those) particular part/(s)

    which component is it? you can throw away a hard drive or the RAM and then replace it with a new one, and send it back to Dell...

    have you spoken to dell about it yet?
     
    outofthisworld, Jan 20, 2008
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  9. ppc

    ppc Notebook Enthusiast

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    Yeah if you feel it could put someone else at risk definitely call them about it. While I'll doubt they would have information about this, have them at least make a note of it.
     
    ppc, Jan 21, 2008
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