The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Dell Studio Broken Upon Delivery?

    Discussion in 'Dell' started by seanMcD, Nov 21, 2008.

  1. seanMcD

    seanMcD Newbie

    Reputations:
    0
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    5
    Greetings all. Thanks in advance for any and all assistance.

    Well I ordered a new Dell Studio 15inch for my wife for Christmas, her E-Machines Desktop finally dies after 7 years.

    Anyway, I get the Laptop today, open the box, start to set uo some of her stuff, and when I try to load her pics and music into the laptop, the CD won't load into the drive!!

    I am no dummy, well mostly, but I push the Cd into the drive slot and it will only go about 1/3 of the way. There is something physically blocking it from entering on the left side, as you look in.

    There is no CD in there, I looked. But with the little fuzzy stuff around the slot I can't see inside to identify what the heck is blocking it!!

    Any ideas would be much appreciated.....
     
    seanMcD, Nov 21, 2008
    #1
  2. prescott

    prescott Notebook Consultant

    Reputations:
    54
    Messages:
    216
    Likes Received:
    0
    Trophy Points:
    30
    Call Dell.
    If your not comfortable exploring the 'little fuzzy stuff' - Call Dell.
     
    prescott, Nov 21, 2008
    #2
  3. FatMangosLAWL

    FatMangosLAWL Notebook Evangelist

    Reputations:
    114
    Messages:
    531
    Likes Received:
    0
    Trophy Points:
    30
    Are you sure you're not pushing it in too softly? There will be a force pushing back.
     
    FatMangosLAWL, Nov 21, 2008
    #3
  4. seanMcD

    seanMcD Newbie

    Reputations:
    0
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    5
    I did call Dell. They told me to send it back and wait.

    Excellent.
     
    seanMcD, Nov 21, 2008
    #4