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    Dell Studio 1737 screen problem

    Discussion in 'Dell' started by jp07, Mar 23, 2009.

  1. jp07

    jp07 Newbie

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    Hello i recently received a dell studio 1737 for Christmas and about every couple weeks the screen acts weird, its like a bunch of green pixels just start appearing all over the screen and wont go away until i either close the laptop or restart. After I do that it will go away for a couple weeks and then it will happen again. I've been trying to just ignore it and keep thinking it will go away but idk. Has anyone else had this problem and what could it be?
     
    jp07, Mar 23, 2009
    #1
  2. Mastershroom

    Mastershroom wat

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    Sounds like artifacting. Next time you see this, get a screenshot and upload it here. When you see these pixels, hit "Prnt Scrn", open up MS Paint, hit Ctrl+V to paste the image, and save it as a .PNG file.

    Usually artifacting is a result of an overheating or malfunctioning graphics card. Do you have the Intel integrated video or the ATi Mobility 3650?
     
    Mastershroom, Mar 23, 2009
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  3. jp07

    jp07 Newbie

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    Ok will do , and I have the ati mobility

    Thanks
     
    jp07, Mar 23, 2009
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  4. Mastershroom

    Mastershroom wat

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    If it turns out to be artifacting, it probably means a faulty graphics card. Unfortunately, the graphics card is soldered to the motherboard, so Dell will have to replace your entire motherboard. Luckily, it will be covered by your warranty.
     
    Mastershroom, Mar 23, 2009
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  5. bigdarkmad

    bigdarkmad Notebook Evangelist

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    Artifact or bad driver?
    Sometimes bad driver can cause artifact too
     
    bigdarkmad, Mar 24, 2009
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  6. Mastershroom

    Mastershroom wat

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    ^Good call.

    jp07, you should try updating your drivers. Dell should have the one you need on their drivers and downloads page for the Studio 1737.
     
    Mastershroom, Mar 24, 2009
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  7. jp07

    jp07 Newbie

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    Ok i reinstalled and updated my graphics drivers hopefully it works, thanks guys.
     
    jp07, Mar 24, 2009
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