The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Dell Studio 1737 Fingerprint reader not working but found a Fix

    Discussion in 'Dell' started by drnmalone, Jul 17, 2012.

  1. drnmalone

    drnmalone Newbie

    Reputations:
    0
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    Hey guys i had this common problem with my Studio 1737 but after a lot of research i have found a solution.
    First here is my machine spec
    Intel graphics,Intel T9600 2.80 Ghz CPU, 4gig PC2-6400 ram, OCZ agility 120gb SSD with Windows 7 Ultimate 64 bit and Seagate 7200 rpm 500gb Hdd for storage

    Right so here is how i got my fingerprint reader to work first i deleted all the drivers which i got from the dell site and also deleted the digital persona software, i tried about 5 different drivers off the dell site and NONE worked Very annoyed kept getting the errors device wont start or no reader present .
    So first i found this Driver
    AuthenTec Fingerprint Sensor Driver (64-bit) - HP Business Support Center

    its a HP driver but works perfectly, then i downloaded the Digital Persona software version 4.01 from here

    Digital Persona Fingerprint Reader Software - HP Customer Care (United States - English)

    Also from HP again but as i write this my finger print device is working 100%

    I hope this helps best of luck :) :) :)
     
    drnmalone, Jul 17, 2012
    #1