Dell Studio 17 headphone hiss help

I have a Dell Studio 1735 that emits a bad hiss when I use headphones. If I dont use any apps that use sound the hiss will go away but as soon as I use something that emits sound(clicking on a link in IE for example) the hiss comes back. Any idea on how to fix this?

Thanks

 

Hi there,

Many Dell users on this site (including myself) have had similar problems.

First of all, switch your headphones from the headphone jack you are using to the second jack.

If there is little or no improvement, downloading the drivers from the Dell website clear the hiss for most:

http://support.ap.dell.com/support/...mID=STUDIO1735&hidos=WLH&hidlang=en&TabIndex=

Good luck!

--Tom

 

Tried both before I posted here to no avail

 

I'm still waiting for my Studio 17 (Monday!), but I read that disabling the 'a' channel on your intel/dell wireless nic improves the audio for some people. You could give it a try.

 

Ill give that a whirl

Thanks

 

I have the same problem (but one of many) with my Studio 1535. But it's even worse: when the hiss comes back (after a sound) there is also a beeping noise.
I disabled the energy management option in the audio settings of the IDT software. Now, the hiss is always there, with no pauses and no beeping noise.

By the way, my mainboard has been exchanged, but the hiss and beeping noises (with activated energy management) are still there. As expected, with my external soundcard, there is no hiss and beeping noise.

 

Dell...
My motherboard was replaced too...
But after I updated BIOS a2 with BIOS a5 .... the problem persist again...
Now I saw here - Dell has some secret BIOS named X41...
May be it will fix the problem...
BUt it is secret for now....
Sadly...

 

I tried many solutions & none worked.

 

I have the same thing, unfortunately I have no solution. I've tried to get to know how many people have this problem, but apparently nobody uses headphones because I didn't get any replies.

 

by my opinion Dell just hides the issue...
When I called them with "crackling sound issue"...the guy told me "You are my first crackling sound issue"....
LOL Dell is well known for their "sound issues" but.....
By the way my friend with Inspirion and Windows XP is strangly - PROBLEM FREE!

 

Most integrated laptops are going to have a very high noise floor level, and drivers can only do so much. The only way to fix it is to use a high quality external audio interface, either USB, FireWire or card based. However, I am having a different kind of noise issue with my Studio 15 and the M-Audio FW410 im using at the moment - it seems that when on mains electrical interference from the HDD passes into the audio signal path sometimes, producing horrible multiple frequency noise on the audio outs.

I have a USB audio interface on the way, so it will be interesting to see if this noise gets passed into the audio path when using USB.

 

http://en.wikipedia.org/wiki/Ground_loop_(electricity)

Noise you're experiencing is more than likely being produced by a ground-loop condition that can be corrected w/ground-loop isolator: http://www.radioshack.com/product/index.jsp?productId=2062214

 

Its not a ground loop - I was lucky enough to win a top of the range Belkin power surge protector which has isolators built in, and this doesnt solve the problem.

EDIT: also, I never had this issue with my old Inspiron 6000.

 

Wouldn't discount the possibility so fast. Try running the audio connection w/o using the outer sheilding attached on the RCA jack (Basically the same function the cheap ground-loop isolator provides) or use a 3prong to 2prong adapter for the power cord of your notebook (eliminating the ground) you may be surprised.