Dell Studio 17 Accidental Coverage - Are broken batteries covered?

I have accidental damage protection on my Dell Studio 17. I had 1 year coverage initially and then extended it by 2 more years. The laptop is now about 2 years old in all and has another year of complete cover warranty remaining. At a party yesterday night, it was kept on a window on the second floor and I accidentally spilled coke in it and dropped it in panic. Thankfully no one except the laptop was hurt. It is broken into several pieces and the battery has also kinda got twisted.

I had heard that batteries are not covered under accidental damage. Does this mean that when my laptop is replaced (it doesn't seem like it can be repaired), I will have to pay for the batteries?

Also, what is the policy of Dell USA under such circumstances and how long does it take for one to get the replacement? I have heard of rumors where people have to deal with suspicious representatives who take a long time to resolve the case. Are there any threads here or on another forum that deals with the experiences of people who have had to go through accidental damage replacement?

 

Really depends if they replace the entire notebook for another. Batteries that don't hold a good charge aren't covered as batteries are consumable items.