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    Dell Studio 15 Touchpad Button Depressed

    Discussion in 'Dell' started by dansrfe, May 27, 2010.

  1. dansrfe

    dansrfe Notebook Guru

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    Is there a way to "re-cushion" or do something to make the "press" of the button more with a nice, comfortable, normal distance press versus a small dull short distance press. Basically my left touchpad button has worn down and isn't as "springy" as my right touchpad button which acts like new due to relatively less use. If I told suppot at dell that the button was like this do you think they would repair it and if so how would they do it? Do they have to remove the whole plate around the keyboard or something? Because that looks really set in.

    Any thoughts? :)
     
  2. Raether916

    Raether916 Notebook Consultant

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    yes would replace the whole palm rest trackpad ect.
     
  3. dansrfe

    dansrfe Notebook Guru

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    Do you think its worth a shot to contact support and get them to replace it if I tell them the button isnt working? The laptop is still under warranty.
     
  4. Raether916

    Raether916 Notebook Consultant

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    yep, ring them up.... !
     
  5. dansrfe

    dansrfe Notebook Guru

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    I did an online chat with them and within 1 1/2 minutes they said they will have the part shipped to me and a technician to replace the whole palmrest in 2-3 days. Dell has awesome service. :)