The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Dell Refund

    Discussion in 'Dell' started by Chuck6780, Aug 3, 2007.

  1. Chuck6780

    Chuck6780 Notebook Enthusiast

    Reputations:
    0
    Messages:
    45
    Likes Received:
    0
    Trophy Points:
    15
    Anyone know how long it takes Dell to refund credit back to a Dell Preferred Account? My case manager actually talked me into re-ordering lol...Hey, she was persistant in her calling....
     
    Chuck6780, Aug 3, 2007
    #1
  2. chikachic817

    chikachic817 Notebook Consultant

    Reputations:
    2
    Messages:
    232
    Likes Received:
    0
    Trophy Points:
    30
    It shouldn't take that long but in my case, I called on Monday to call 2 orders and on Thursday when I checked my account, I still wasn't credited. I called up the financial services to ask about it and they said I should have been credited by Tuesday, since they don't charge you until the order ships. So they had to put in a request for the credit and within a couple of hours, they credited my account. So I would suggest calling them if it's been awhile. The number is 18002832210
     
    chikachic817, Aug 3, 2007
    #2
  3. Chuck6780

    Chuck6780 Notebook Enthusiast

    Reputations:
    0
    Messages:
    45
    Likes Received:
    0
    Trophy Points:
    15
    Thanks a lot for your help
     
    Chuck6780, Aug 3, 2007
    #3
  4. khanhfat

    khanhfat Notebook Deity

    Reputations:
    143
    Messages:
    1,057
    Likes Received:
    2
    Trophy Points:
    55
    1 month i guess
     
    khanhfat, Aug 3, 2007
    #4
  5. DoubleBlack

    DoubleBlack Notebook Deity

    Reputations:
    70
    Messages:
    1,086
    Likes Received:
    0
    Trophy Points:
    55
    Whoever cancels your order, ask for them to "refresh" your account which should remove the charge all together from your DPA ;)
     
    DoubleBlack, Aug 4, 2007
    #5