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    Dell Outlet warranty question

    Discussion in 'Dell' started by MisterEdF, May 20, 2009.

  1. MisterEdF

    MisterEdF Newbie

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    I just purchased a Latitude laptop from Dell's Outlet store. I understand from their "advertising" that the warranty is the same as it would be with a "new" laptop. In this case 3years.

    Problem is, when I access the service tag/express code from my account and look under warranty the start date of the warranty is March 12 and not May 15 when it was shipped.

    I assume the MARCH date is the ORIGINAL ship date to the first owner who returned it.

    Should my warranty start from MARCH or MAY when I received it? I actually noticed the same thing with another Outlet computer I purchased.
     
    MisterEdF, May 20, 2009
    #1
  2. Chango99

    Chango99 Derp

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    Probably should be when yours was shipped, I'd call them up.
     
    Chango99, May 20, 2009
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  3. idq000

    idq000 Notebook Deity

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    Call them up. It should be the day your system is shipped.
     
    idq000, May 20, 2009
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  4. compsavy

    compsavy Notebook Deity

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    This has happened to me before and sometimes it takes a day or two before the change to warranty appears.
     
    compsavy, May 22, 2009
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