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    Dell Outlet Return Question

    Discussion in 'Dell' started by Fiery Winds, Feb 26, 2008.

  1. Fiery Winds

    Fiery Winds Notebook Enthusiast

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    Ok, my XPS 1530 (Refurb) is scheduled to arrive tomorrow. I really wanted to get the Gateway P-6831FX, but as everyone knows, they are pretty much sold out.

    Well, I have a raincheck on the Gateway, and if I somehow get it before the 21 days is up, would I be able to return the XPS to Dell for a complete refund (including shipping) even if it's open and used?

    I'm worried about not getting my shipping refunded or getting dinged with a restocking fee. Thanks.
     
    Fiery Winds, Feb 26, 2008
    #1
  2. Greg

    Greg Notebook Nobel Laureate

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    If its open and used, you'll get hit with a 15% fee. You could probably return it, but is 15% really worth it?
     
    Greg, Feb 26, 2008
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  3. Fiery Winds

    Fiery Winds Notebook Enthusiast

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    What if there was something "defective" ;) ?
     
    Fiery Winds, Feb 26, 2008
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  4. Greg

    Greg Notebook Nobel Laureate

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    Then its fraud, and I'll close this thread. Do you really think Dell won't check the laptop? It takes them 5 minutes to determine if they need to slap 15%...well worth it for them.
     
    Greg, Feb 26, 2008
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  5. Fiery Winds

    Fiery Winds Notebook Enthusiast

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    Oh don't get me wrong, I'm not going to lie about it. Just be nitpicky.
     
    Fiery Winds, Feb 26, 2008
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  6. Greg

    Greg Notebook Nobel Laureate

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    Okay.... :rolleyes: :D
     
    Greg, Feb 26, 2008
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  7. lancorp

    lancorp Notebook Virtuoso

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    One has to wonder...there are some Outlet computers I have received that I doubt Dell looked at it at all before slapping on the old Green Sticker and reboxing it, let alone spending 5 minutes with it! 5 minutes, they could actually fix it! :D
     
    lancorp, Feb 26, 2008
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  8. ACHlLLES

    ACHlLLES Notebook Virtuoso

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    Total satisfaction guarantee = doesn't matter if you used it or not.

    Restocking fee depends on what state you are from. For example, NYS = no restocking fee from Dell.
     
    ACHlLLES, Feb 26, 2008
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  9. Fiery Winds

    Fiery Winds Notebook Enthusiast

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    I'm in California.
     
    Fiery Winds, Feb 26, 2008
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  10. gnuh

    gnuh Notebook Consultant

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    even if it's a refurbished one?
     
    gnuh, Feb 27, 2008
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  11. gnuh

    gnuh Notebook Consultant

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    Anyone can answer me? I was looking for one from Dell Outlet and need to know this. Thanks
     
    gnuh, Mar 4, 2008
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  12. Samuel613

    Samuel613 Notebook Evangelist

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    Why not? Does NYS have a state law about that?
     
    Samuel613, Mar 4, 2008
    #12