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Dell Order number

Discussion in 'Dell' started by getafewlives, Aug 26, 2007.

getafewlives Notebook Enthusiast

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Hey guys, i just ordered a vostro 1500 off dell using the phone. It took an hour but i managed to get the guy to throw in a free wireless keyboard and mouse on a $789 (cad) computer But my question is when I ordered it he said the receipt would get sent to my email, but it has not. And I would like to track my order online but I cant without a dell order number. I have my customer number and the ext. number for the guy who sold me the phone. But every time I call I get the machine. And leaving a message didn't help. What should I do inorder to track my purchase? thanks guys.

ps
Vostro 1500
intel core 2 duo 1.6 ghz t5470
1 gig ram
120 gig hard drive
intel integrated x3100
2.o megapixel webcam
xga screen

getafewlives, Aug 26, 2007

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chikachic817 Notebook Consultant

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He should have told you the order number over the phone after he placed the order. Did you write it down? If not call customer service and give them the customer number and see if they can give you the order number from that information. Sometimes it takes awhile to receive the confirmation, just because the rep didn't email it to you at the time they said they would.

chikachic817, Aug 26, 2007

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