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    Dell Mini 9 and UK Service

    Discussion in 'Dell' started by slimpower, Sep 15, 2011.

  1. slimpower

    slimpower Notebook Evangelist

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    My parents live in the UK and have a Dell Mini 9. Unfortunately the HD has died three of four times in the past year, and they have to return the machine and it comes back with a new HD.

    The last HD died less than a week after being replaced.

    Do you think it is worth asking Dell UK for a brand new machine as it is getting silly to keep replacing the HD like that. How good are Dell UK at replacement machines? And, is it a realistic demand?

    They only use their laptop for Skype and surfing so at the time it came out the mini 9 was ideal for their needs. They do need to get a new computer but was just wondering what we might be able to expect from Dell UK?

    Any thoughts?

    Thank you.
     
    slimpower, Sep 15, 2011
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  2. Tsunade_Hime

    Tsunade_Hime such bacon. wow

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    Uhh service 3-4 times, especially for the same part should warrant a replacement unit. Called up Dell and inquire about a replacement.
     
    Tsunade_Hime, Sep 16, 2011
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