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    Dell MediaDirect Error

    Discussion in 'Dell' started by KevinM, Oct 13, 2007.

  1. KevinM

    KevinM Notebook Consultant

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    I am running Vista x64 Business but Dell MediaDirect is giving me this error message when I boot into it:

    Dell MediaDirect Express cannot access your hard drive. This may be because you have enabled Microsoft BitLocker (Drive Encryption). MediaDirect Express is not accessfible when Microsoft Bitlocker is enabled.

    I looked up BitLocker, and it seems it only comes with Vista Ultimate and since I have Business, this can't be the issue.

    Anyone have any ideas?
     
    KevinM, Oct 13, 2007
    #1
  2. Les

    Les Not associated with NotebookReview in any way

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    Actually, is the version of X64 a purchased version or the version available (and legal if used with your serial) off the web?
     
    Les, Oct 13, 2007
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  3. KevinM

    KevinM Notebook Consultant

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    I downloaded the x64 version off the web and used my MSDNAA key which is valid and activated.
     
    KevinM, Oct 13, 2007
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  4. AX7

    AX7 Notebook Enthusiast

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    Actually I just tried Media Direct for the first time yesterday and I am receiving the same error. I am running a clean install of x86 vista ultimate though.

    Anyone know how to fix this?
     
    AX7, Oct 14, 2007
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  5. latestgood

    latestgood Notebook Consultant

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    I'm getting same error and I'm running Home Premium. However, I can't load to VISTA's OS. I'm keep getting into DirectMedia. I can't load my vista's os.

    HElp
     
    latestgood, Oct 14, 2007
    #5