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    Dell M1530 CD/DVD Drive Problem

    Discussion in 'Dell' started by AGonzalez, Apr 8, 2008.

  1. AGonzalez

    AGonzalez Notebook Enthusiast

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    Well...I went to re install some software that I was having trouble with today and guess what. The drive does not read the disc and spits it out when I try to access it from My Computer, I have tried several disks and I even tried to uninstall the Driver and reinstall it. At this point in time what should I do?
     
    AGonzalez, Apr 8, 2008
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  2. Khris

    Khris Yes I am better than you!

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    Uhm......Call Dell?
     
    Khris, Apr 8, 2008
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  3. timbatec

    timbatec Notebook Enthusiast

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    First I would try to boot the computer from cd (to check the hardware)
    If everything is ok, start the Nero Info tool to see the details of your optical drive and the firmware version. go to www.rpc1.org and check about new firmware and flash it!
     
    timbatec, Apr 8, 2008
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  4. AGonzalez

    AGonzalez Notebook Enthusiast

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    So I tried applying the Firmware an no fix. I wish this did not happen. I don't want a Dell Mechanic Coming to my house to take apart my laptop. This sucks! Any other suggestions from anyone before I make the dreaded phone call to Dell!
     
    AGonzalez, Apr 8, 2008
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  5. Khris

    Khris Yes I am better than you!

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    If you feel confident enough to replace the drive yourself (which isn't hard, just time consuming and requires patience), you can ask for them to send out just the parts instead of a tech.
     
    Khris, Apr 8, 2008
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  6. AGonzalez

    AGonzalez Notebook Enthusiast

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    I have a lot of patience and have done work on computers before. This just frustrates me. I can't believe this. It seems like it wants to get up to speed then slows back down. And the funny thing is, it plays a dvdl but spins at very minimal speed!
     
    AGonzalez, Apr 8, 2008
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  7. stevey5036

    stevey5036 Notebook Evangelist

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    Nice find on the firmware site. I never knew about that one.

    As far as your problem.. Try booting from a CD, if that does not work, or it spits it out, call Dell to get it replaced.
     
    stevey5036, Apr 8, 2008
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  8. AGonzalez

    AGonzalez Notebook Enthusiast

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    I am currently running Dell Diagnostic off of the Dell Drivers CD to see if it catches anything. But it is spinning, this is extremely strange!
     
    AGonzalez, Apr 8, 2008
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  9. AGonzalez

    AGonzalez Notebook Enthusiast

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    Alright well it passed all of the Dell Diagnostic Tests and now I am re running it one more time to see if it catches anything again.
     
    AGonzalez, Apr 8, 2008
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  10. AGonzalez

    AGonzalez Notebook Enthusiast

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    It passed all of the test. I restarted but it still does not work!
     
    AGonzalez, Apr 8, 2008
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  11. nobscot6

    nobscot6 Wise One

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    Try deleting the driver, don't re-install it and reboot- your os will find the best driver available....

    sometimes that helps...........
     
    nobscot6, Apr 8, 2008
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  12. AGonzalez

    AGonzalez Notebook Enthusiast

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    I tried that also. I am about to call Dell right now to see if I can get this fixed. Thanks for all of the help!
     
    AGonzalez, Apr 8, 2008
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  13. timbatec

    timbatec Notebook Enthusiast

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    I think your problem is in the OS, if there is nothing you can do, re-install the OS.
     
    timbatec, Apr 8, 2008
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  14. Smoothieboy

    Smoothieboy Notebook Consultant

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    Is the drive running in Ultra DMA mode? Check the IDE channel in Device Manager.
     
    Smoothieboy, Apr 8, 2008
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  15. nobscot6

    nobscot6 Wise One

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    why do you think that?
     
    nobscot6, Apr 8, 2008
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  16. timbatec

    timbatec Notebook Enthusiast

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    Maybe some of the CD/DVD Recording software has changed the driver setings or something else, there are knowing bugs on NeroBurningROM releated to this problem.
     
    timbatec, Apr 9, 2008
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  17. Khris

    Khris Yes I am better than you!

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    Would have been better to include this info in your original post don't you think? Gives a little more credibility to your answer.
     
    Khris, Apr 9, 2008
    #17