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    Dell M1330 Media Controls buttons not working..

    Discussion in 'Dell' started by rpinson, Apr 19, 2008.

  1. rpinson

    rpinson Notebook Enthusiast

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    I just received my 1330 a couple of days ago and so far everything is great except the touch sensitive buttons for the media controls. None of them work. Not eject, not mute, nothing. They light up when I touch them, but thats it. Any ideas on how to fix it? A quick search on google shows that apparently they are tied into BIOS and not controlled by a separate program? My initial thought was quickset, but I guess not. With a slot load drive, not having eject is really frustrating. Not being able to control volume stinks too. Help please :)
     
    rpinson, Apr 19, 2008
    #1
  2. Ripley

    Ripley Notebook Enthusiast

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    Mine was the same, and it's the motherboard which had to be replaced :mad:
     
    Ripley, Apr 20, 2008
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  3. own3d

    own3d Notebook Evangelist

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    Is Dell Quickset installed?
     
    own3d, Apr 20, 2008
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  4. Ripley

    Ripley Notebook Enthusiast

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    It's nothing to do with Quickset these buttons are hardwired from the touch controls to the motherboard. Mine was exactly the same and once the engineer installed a new motherboard the problem went away. The only other problem was that the new motherboard only last 3 hours :(
     
    Ripley, Apr 20, 2008
    #4
  5. rpinson

    rpinson Notebook Enthusiast

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    this is not a good start. so i have to send it in to be fixed? great..
     
    rpinson, Apr 20, 2008
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  6. mag780

    mag780 Newbie

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    maybe a little too late, but here is a soloution that worked for me:

    Laptop Playback and Volume Control Buttons Do Not Work
    Journal ID: 082101TNWB
    Wizard ID: 341694
    Date Published: 5/1/2008
    Last Revised: 5/1/2008


    STEP: Drain the Residual Power From the Laptop

    Additional Information
    Turn the computer off.


    Remove the AC adapter from the computer. If the computer is in a docking station or attached to a port replicator, remove it.


    Remove the battery from the computer.

    Note:
    For more information on removing and replacing parts, refer to the Online User's Guide. Click Systems, then the make and model of the computer. Download the Owner's Manual or User's Guide and refer to the Adding and Replacing Parts section.



    Press and hold the power button for 10 seconds and release.


    Put the computer back into its original configuration and power up normally.
     
    mag780, Jul 28, 2008
    #6