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    Dell Latitude D620 - Battery and or charging problem

    Discussion in 'Dell' started by monkey75, Dec 19, 2007.

  1. monkey75

    monkey75 Newbie

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    Hey all.

    Hope someone in here can help me. In May 2006 my partner purchased a Dell Latitude D620 notebook it has been fine and dandy until the other day.

    We noticed that when the laptop was running on battery power it was showing as being connected to the AC power unit in the left hand corner of the task bar. When we clicked on the power meter and the Dell QuickSet and it wasn’t registering that a battery was installed. The laptop was also shutting down without warning. I charged the battery up overnight and when turned on and plugged in the battery icon on the laptop shows green, when I remove the AC power unit the battery icon goes orange and flashes and still the laptop wont recognise there is a battery and still shows its running on the power unit.

    Please can you assist in diagnosing the problem (I suspect you will say I need a new battery). Any help and advice appreciated.

    Thanks

    Tracey
     
    monkey75, Dec 19, 2007
    #1
  2. Khris

    Khris Yes I am better than you!

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    Battery is toast......sorry.
     
    Khris, Dec 19, 2007
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  3. aslwinlam

    aslwinlam Newbie

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    I have the same problem, there was a warning when my laptop is only 3 months old. I never need to run it off unplugged. I can run a bit off plug, and I see the problem as you discribed. I do not think the battery is full charged. Now the battery is out of warranty (1 year). Dell is not replacing the battery.
     
    aslwinlam, Dec 21, 2007
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  4. Illegal Operation

    Illegal Operation Notebook Evangelist

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    Yea, best case scenario it's just a dead battery and you can just buy a replacment. The other end of that is that there is something wrong with the connectors on the unit.
    If you are still in warranty, see if dell can send you another or help you diagnose the issue.
     
    Illegal Operation, Dec 22, 2007
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