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    Dell Laptop issue .

    Discussion in 'Dell' started by Sukanta Saha, Dec 29, 2016.

  1. Sukanta Saha

    Sukanta Saha Newbie

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    Dell Inspiron 15 7560 .

    http://imgur.com/a/fGyrG

    This is the condition of the display is a dark or black image/ Video .After replacing display unit as its still almost same Support calling it a color bleeding issue and saying its not a hardware failure So they will not do anything . Probably a manufacturing thing with entire lineup .

    So is there anything i should do any suggestions ?

    And how does power share port works exactly ? In Bios its sates that it will charge any device even when laptop is turned off . But it does not only charged when laptop is connected to a ac adapter .
     
    Last edited: Dec 29, 2016
    Sukanta Saha, Dec 29, 2016
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  2. alexhawker

    alexhawker Spent Gladiator

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    Google is your friend... http://www.dell.com/support/article/us/en/04/SLN155147/EN

    "Note: Powershare will only power devices while the system is in a 'low power state' (Standby) mode when the system is running on battery power only.

    S1 (powered on) - USB power is on by default with either AC or battery only.
    S3 (Standby) - Battery or AC.
    S4/S5 (Hibernate/Powered down) - AC only.

    Depending on the model of system and BIOS revision the system will only allow the battery to discharge down to 50% at which point the Powershare feature will become disabled."
     
    alexhawker, Dec 29, 2016
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  3. Sukanta Saha

    Sukanta Saha Newbie

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    yes . i read that but i thought power share port works even when the system is off . Anyway what you think about that display ??
     
    Sukanta Saha, Dec 29, 2016
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  4. alexhawker

    alexhawker Spent Gladiator

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    Search the forums for backlight bleed - it's a topic that's been discussed at length already.
     
    alexhawker, Dec 29, 2016
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  5. Krowe

    Krowe Notebook Evangelist

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    Nothing you can do about it, its not a defect with the lineup, its a problem with the LCD manufacturer's batch consistency. Some days, they can make a batch with almost no backlight bleed, other days, some batches can't even pass calibration test because of it.
     
    Krowe, Jan 11, 2017
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  6. Sukanta Saha

    Sukanta Saha Newbie

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    so . i deserve a replacement or something right ?
     
    Sukanta Saha, Jan 11, 2017
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  7. Krowe

    Krowe Notebook Evangelist

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    Nope, you paid for a consumer product, you should expect consumer quality.
     
    Krowe, Jan 11, 2017
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  8. alexhawker

    alexhawker Spent Gladiator

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    Did you read through the many threads that already cover this ad nauseam?
     
    alexhawker, Jan 11, 2017
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  9. Sukanta Saha

    Sukanta Saha Newbie

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    yes sir .. I read a few but I don't have any solution yet . I want a solution how should I approach dell about this or some solution anything .

    As using this is not an option .
     
    Sukanta Saha, Jan 15, 2017
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  10. Krowe

    Krowe Notebook Evangelist

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    This is not considered to be a defect so you can either return it, or buy a good LCD panel yourself and install it.
     
    Krowe, Jan 16, 2017
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  11. Bilz

    Bilz Newbie

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    We have the same laptop and I don't have that problem!
     
    Bilz, Jan 20, 2017
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