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    Dell international warranty

    Discussion in 'Dell' started by ngsome, Sep 9, 2011.

  1. ngsome

    ngsome Notebook Enthusiast

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    Folks,

    i would like to know whether Dell international warranty can be claimed across different country in the world. e.g: i purchased Dell XPS with 3 years warranty in USA, on the following year i have to work in Australia or any other country. would i be able to claim the warranty if there will be something wrong with my laptop? if yes, how do i update dell that i am moving to another country ?

    could you share if you have experienced the situation as stated above?

    thank you for your time
     
    ngsome, Sep 9, 2011
    #1
  2. KurtH

    KurtH Notebook Evangelist

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    Yes it will work. Im a US Soldier living in Germany and transfered all 3 of my Alienwares to Dell/Alienware EU for warranty work that had to be done on my systems.
     
    KurtH, Sep 9, 2011
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  3. ngsome

    ngsome Notebook Enthusiast

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    Kurth,

    Thanks so much for your valuable sharing in regards to Dell international warranty. Apprecicated it

     
    ngsome, Sep 11, 2011
    #3
  4. inspiron_geek

    inspiron_geek Notebook Enthusiast

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    Did you get Complete Care?.
    Thanks
     
    inspiron_geek, Nov 29, 2011
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  5. Blitz47

    Blitz47 Notebook Enthusiast

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    Complete care may not transfer. Next Business Day pretty much will transfer across the world.

    I asked Dell warranty department myself when I had travel concerns myself.
     
    Blitz47, Nov 29, 2011
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  6. wecaz

    wecaz Notebook Consultant

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    Suppose I buy laptop in US with NextBusinessDay and Complete care.
    I moved to Europe and transferred the warranty. I get only NextBusinessDay, but not Complete care.

    Now the question is, if I come bank to the country of purchase, i.e. US. After warranty transfer will I get Complete care back again?
     
    wecaz, Dec 24, 2011
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  7. recluce

    recluce Notebook Geek

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    Why would you transfer the warranty at all? I am working and living in Canada (for 5 years now), but get my notebook computers through the central office of my employer in Germany (with "Complete Care"), due to various reasons. Whenever I have a problem, I just call the Canadian service number (or where ever else I happen to be) and get the on site service call initiated.

    The worst that can happen is that you spend a few more minutes on the phone while they create the service call for an international system. Surely beats loosing Complete Care!
     
    recluce, Dec 28, 2011
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