Dell Inspiron 1525 Microphone not working

Hi,

I have tried to use the microphone on my Dell Inspiron 1525 for the first time today and it has not worked. I've tried both an external microphone and the in-built one on the webcam.

I've spoken to Dell who has installed a new driver but this still didn't work. All they can recommend is re-installing the whole operating system meaning I will have to back all my data up and re-install everything.

This seems like a big job just to get a microphone working. Does anyone have experience of this problem and fixing it? If so any help would be much appreciated.

Thanks in advance,

Alex

 

do you have mic boost turn on? vista or xp ? what sound chip?

 

Running Vista.

Sorry - where can I found what sound chip I have?
Also what is mic boost?

Thanks

 

Welcome to the forums.

What are you trying to use it for?

 

Thanks, initially just for Skype - nothing too advanced so just need to get it working really.

 

Okay, have you made sure that Skype is set to use the correct input device, I find it is best to manually set it as sometimes it doesn't pick up the default device properly.

 

Yes I have. I've tested the sound recorder as well on Windows and that does not pick sound up.

 

Can you put up a screenshot of your mic settings, along with the list of input devices in the main sound control panel app. thanks

 

Think this is what you wanted - let me know if it wasn't or if you need anything else.

Thanks

 

You need to install the Sigmatel Audio drivers.

Link:
http://ftp.us.dell.com/audio/R170217.EXE

 

I did that this morning when I was on the phone to Dell. Have they not been installed correctly?

 

There aren't the right devices in the control panel, try those drivers I gave you a link to, they are the latest according to the download site and should make it work properly

 

It's worked. Don't know what happened differently when the Dell person tried to install the drivers but it has. Good thing I didn't re-install my operating system to get it working!

tumnasgt - many thanks for your help. It has been much appreciated!

 

Glad I could help

 

i have the same problem , but with win xp

 

Welcome to the forums.

You need to install the Sigmatel drivers from the Dell site (the XP one, not the one linked above).

EDIT: here is the link: http://ftp.us.dell.com/audio/R180044.exe

 

I have Vista Home premium and a 1525 and the mic doesn't work at all. But it shows up as SigmaTel High Definition Audio on the sound properties dialog. And it says it is "working" but it definitely is not. I reinstalled the drivers from the link you provided but it still doesn't work.

John

 

There should be two inputs available, or maybe three, if you talk into the microphone, green bars should start to appear next to one of the inputs (in the control panel). You need to set that one as the default input device. If it doesn't work, give Dell a call, cos it could be a hardware fault.

 

Okay so i did the steps and downloading that program rebooted so it would work now in my mic selections there is not one for the mic on my computer i believe it was called mic array or something like that but the built in one right next to my camera how do i get that selection back or can i not HELP ME PLEASE this situation has been bothering me ever since i got my lap top!

 

my mic has a very heavy voice.on speaking to the customer care they say it may require replacement which is quite costly.....can some one help me repair it.

 

Hi,
I have similar problem of mic not working.
Since march 2010, I was able to use inbuilt mic & external head phone but since last few days both the options are not working while talking to friends via any messenger (yahoo / msn / gtalk / Voip).

I have downloaded the link provided by you and installed but still no effect.

I must also tell you that I tried to record my voice thru "sound recorder" & that was successful.

Plz help.

regards,
SK

 

Hi SK,

What version of Windows are you running?
Can you upload a screenshot of the Sound program in the Control Panel, so I can see what the drivers are recognizing.

 

I am having the EXACT same problems as SK. It used to work, but then it crapped out on me. I've downloaded and installed the audio drivers. My computer says that the microphone is working, but no audio is picked up in ANY of my programs. Attatched are the settings etc.

 

you must be an expert!
i got the same problem, but the problem's solved after install the driver.
Thanks a lot.

 

I am having similar problems with my mic. I was also hoping to just use it to Skype and for other simple tasks. I haven't even tried to use my mic before this -- I had to put in a new hard drive about a year and a half ago and at that point switched from running Vista to running Windows 7. Any ideas of where to start?

 

If you are using 32-bit Windows 7, the audio drivers from Vista 32bit should work. Get them at: http://ftp.us.dell.com/audio/R218148.exe

If you are using 64-bit Win7, you can try the drivers above, though you might just be out of luck unless you can find the Sigmatel 92XX drivers for Widows 7 (which might be difficult).

 

If I have an similar issue with my dell 1525. am using vista home premium. I installed the latest driver for sigmatel but still it is not working
can any1 help
I also installed the latest sigmatel drivers



I cannot see the mute/unmute button in my sounds>recording devices>properties - level tab
Is there any way I can restore this button?

I think this button is probably muted so it does not recognise any sound

If i can get this button back i can unmute it and then i think my recording will work just as fine

can any1 pls help???