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    Dell Inspiron 15 5000 shuts itself down

    Discussion in 'Dell' started by Richard Murray, Mar 20, 2016.

  1. Richard Murray

    Richard Murray Notebook Enthusiast

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    I had this problem when i first got the laptop followed by a flickering screen on start up so i couldn't even get to windows screen. I fixed a graphic driver issue and that was fixed. But its happened again tonight, is anyone else having this problem with the Inspiron 15 5000 AMD A10 Series??
     
    Richard Murray, Mar 20, 2016
    #1
  2. Richard Murray

    Richard Murray Notebook Enthusiast

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    Operating System
    Windows 10 Home 64-bit
    CPU
    AMD A10-8700P
    Carrizo 28nm Technology
    RAM
    8.00GB Single-Channel DDR3 @ 798MHz (11-11-11-28)
    Motherboard
    Dell Inc. 0CX84K (P0)
    Graphics
    Generic PnP Monitor (1920x1080@60Hz)
    512MB ATI AMD Radeon R6 (Dell) 48 °C
    2048MB ATI AMD Radeon R6 M345DX (Dell)
    CrossFire Disabled
    Storage
    931GB Seagate ST1000LM024 HN-M101MBB (SATA) 26 °C
    15GB SDHC Card (USB)
    Optical Drives
    No optical disk drives detected
    Audio
    Realtek High Definition Audio
     
    Richard Murray, Mar 20, 2016
    #2
  3. dave-p

    dave-p Notebook Deity

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    how long does it run before shutting down
     
    dave-p, Mar 28, 2016
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  4. Troy_Carnahan

    Troy_Carnahan Notebook Consultant

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    Which wireless card do you have? Dell is currently having issues with their Intel AC 3165 cards in some models. It has yet to be determined if it can be fixed via a BIOS update or recall. There are reported issues of repeated shutdowns, BSODs, and unreliable wireless connection. I don't believe they have announced a recall just yet, though at my place of work, we see 3-5 returned/exchanged on a weekly basis for bad wireless cards.
     
    Troy_Carnahan, Apr 24, 2016
    #4