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    Dell India - Any experiences with Replacement?

    Discussion in 'Dell' started by sachinsharma188, May 28, 2009.

  1. sachinsharma188

    sachinsharma188 Notebook Enthusiast

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    My Studio 1555 is being replaced because of an overheating issue.I would be glad if someone could post any experience with Dell India regarding replacement.Are they efficient and do they make sure that the new one is problem free?
    Also,I read on some other forums about them offering freebies with replacements...like an extended complete cover n stuff...now,now I'm not being greedy but the way I got a screwed up laptop from Dell,it wouldn't hurt to strike a good bargain the second time around :D
     
    sachinsharma188, May 28, 2009
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  2. sachinsharma188

    sachinsharma188 Notebook Enthusiast

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    Anyone??? :( :(
     
    sachinsharma188, May 29, 2009
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  3. ipkonfig

    ipkonfig Notebook Consultant

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    I can PM u the details of the Retail Accounts Manager, Dell India. She was the one who took my order and ensured that i got a good product on my hands..
     
    ipkonfig, May 29, 2009
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  4. delguy19

    delguy19 Newbie

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    Well man mine replaced 2wice 1st time due to screen color issues and second time due to heating. now after i got the system 3rd time its aprox same nothing fine as with this new one already changed backlit keboard 2 times because its got burnt no idea why.
     
    delguy19, May 29, 2009
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  5. sachinsharma188

    sachinsharma188 Notebook Enthusiast

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    Please do that ipkonfig...also i've been reading on some forums about dell giving out freebies if they make a blunder...any info on that? :p
     
    sachinsharma188, May 29, 2009
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  6. sachinsharma188

    sachinsharma188 Notebook Enthusiast

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    @ delguy

    This is scary!!!
     
    sachinsharma188, May 29, 2009
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  7. ipkonfig

    ipkonfig Notebook Consultant

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    I have PMed the details. She was really helpful with my purchasing process, did the job of normal CC executives for me (even though she held such a high position) throughout the entire deal. :)
     
    ipkonfig, May 29, 2009
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  8. decaPODA

    decaPODA Notebook Evangelist

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    a lill' late reply /..but in my XPS1530 case, they kept on replacing the parts each time i had issues,varied from heating to others.

    @sachinsharma188     did they replace the whole machine itself
     
    decaPODA, Sep 16, 2009
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