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    Dell Goodwill Gesture

    Discussion in 'Dell' started by extra-ordinary_guy, Oct 13, 2006.

  1. extra-ordinary_guy

    extra-ordinary_guy Notebook Consultant

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    Dell outlet sold me a system that was substantially damaged. After a month, they've now replaced the system but have sent me an email saying...

    'Please advise what are you expecting as a Goodwill Gesture in terms of
    the parts that can be arranged for the delay of the delivery'​

    What have people got as Dell goodwill gestures?

    Does anyone know what the chances are of them upgrading my CPU to C2D?
     
    extra-ordinary_guy, Oct 13, 2006
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  2. Moler

    Moler Notebook Enthusiast

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    Am I crazy or they ask you what upgrades would you like to get!?
     
    Moler, Oct 13, 2006
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  3. extra-ordinary_guy

    extra-ordinary_guy Notebook Consultant

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    Well yeh, I hadn't asked - although I had thought of it, but I'd thought the moment had passed.

    At the time I was quite annoyed - that they had sold an outlet system to a new customer without repairing the damage reported/caused by a previous customer.
    When the replacement system arrived I was thinking they might have upgraded something as a gesture, but this was not the case.

    With the arrival of the newly built perfectly working system, I had decided not to bother pushing for some sort of compensation.

    But now they go and offer...
     
    extra-ordinary_guy, Oct 13, 2006
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  4. extra-ordinary_guy

    extra-ordinary_guy Notebook Consultant

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    ...Anyone?
     
    extra-ordinary_guy, Oct 13, 2006
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