The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Dell Delivery Question

    Discussion in 'Dell' started by tikna, Jan 22, 2008.

  1. tikna

    tikna Notebook Enthusiast

    Reputations:
    0
    Messages:
    16
    Likes Received:
    0
    Trophy Points:
    5
    Do we have to unpack the laptop in the presence of a Dell engineer for insurance and part issues ? If i unpack my laptop beforehand, will that mean that if something is missing i wont be compensated ? Or if something is broken, shipping insurance wont take care of it ?

    I am asking this especially from people in India.
     
    tikna, Jan 22, 2008
    #1
  2. tumnasgt

    tumnasgt Notebook Evangelist

    Reputations:
    80
    Messages:
    635
    Likes Received:
    0
    Trophy Points:
    30
    Sorry, I'm confused, is this a replacement notebook or something?
     
    tumnasgt, Jan 22, 2008
    #2
  3. PhoenixFx

    PhoenixFx Notebook Virtuoso

    Reputations:
    744
    Messages:
    3,083
    Likes Received:
    0
    Trophy Points:
    105
    By unpack the laptop you mean opening the box when you receive a new notebook??

    if that is what you are asking, then no one from DELL will deliver your notebook, they will simply use a local courier service. All you have to do it sign for it and take it from the delivery guy. Before you sign however, check if the seal is broken or whether the box is damaged; if everything looks ok, then take it. If you later find out that there is something wrong with the notebook or that it is missing some parts, then call DELL; they’ll take care of it.

    Or are you talking about opening up (disassembling) the notebook ?? :confused:
     
    PhoenixFx, Jan 22, 2008
    #3
  4. tikna

    tikna Notebook Enthusiast

    Reputations:
    0
    Messages:
    16
    Likes Received:
    0
    Trophy Points:
    5
    I am sorry, i should have been more clear, i had meant opening the box. Thanks for clearing that up :)
     
    tikna, Jan 22, 2008
    #4
  5. mia4l

    mia4l Notebook Evangelist

    Reputations:
    0
    Messages:
    329
    Likes Received:
    0
    Trophy Points:
    0
    nope if something is missing you will just call dell up and inform them
     
    mia4l, Jan 22, 2008
    #5