The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Dell DHL Shipping disaster.

    Discussion in 'Dell' started by JesterDev, Mar 12, 2008.

  1. JesterDev

    JesterDev Notebook Enthusiast

    Reputations:
    0
    Messages:
    36
    Likes Received:
    0
    Trophy Points:
    15
    My laptop has had quite an adventure! It's been through 6 states 2 of them twice! When it only had to go through 2 to get to me. I've watched it over the past two weeks, bounce back and forth all over the place. Finally last night it was two cities away and just now I checked it again it made another stop on the other side of my city! Why? I don't know! :confused:

    Anyone else have this issue with DHL?? I had a similar issue with them about 2 years ago, and when I saw that Dell was shipping with them I about freaked..
    So if it doesn't end up in Japan somewhere I just might have it tonight..
     
    JesterDev, Mar 12, 2008
    #1
  2. Shyster1

    Shyster1 Notebook Nobel Laureate

    Reputations:
    6,926
    Messages:
    8,178
    Likes Received:
    0
    Trophy Points:
    205
    Is it still on schedule to be delivered to you by the promised date?
     
    Shyster1, Mar 12, 2008
    #2
  3. JesterDev

    JesterDev Notebook Enthusiast

    Reputations:
    0
    Messages:
    36
    Likes Received:
    0
    Trophy Points:
    15
    Actually it's off by about a week. Called Dell and they offered to refund the shipping. Problem is that I already have free shipping.. So got a coupon for 10% my next order.
     
    JesterDev, Mar 12, 2008
    #3
  4. kanehi

    kanehi Notebook Deity

    Reputations:
    146
    Messages:
    1,943
    Likes Received:
    0
    Trophy Points:
    55
    Why not just call DHL and see what's going on. They might pull your package and deliver it separately. Tell them you'll pick it up at their center.
     
    kanehi, Mar 12, 2008
    #4
  5. atbnet

    atbnet Notebook Prophet

    Reputations:
    5,868
    Messages:
    5,889
    Likes Received:
    2
    Trophy Points:
    206
    DHL has always been good for me, but when you live just a few hours from the hub it's hard not to get good service. I do know though that they use USPS if they don't cover your area. That might explain the delay if you aren't in a more populated area.
     
    atbnet, Mar 12, 2008
    #5
  6. booji

    booji Notebook Deity

    Reputations:
    61
    Messages:
    895
    Likes Received:
    0
    Trophy Points:
    30
    Wow Dude, that seriously sucks!! I am surprised Dell only gave you a 10% off your next order deal....
     
    booji, Mar 12, 2008
    #6
  7. mtv2004

    mtv2004 Notebook Evangelist

    Reputations:
    29
    Messages:
    583
    Likes Received:
    0
    Trophy Points:
    30
    the next order? lol, I would want something off on this order :D
     
    mtv2004, Mar 12, 2008
    #7
  8. Raziel66

    Raziel66 The Reaver

    Reputations:
    54
    Messages:
    934
    Likes Received:
    0
    Trophy Points:
    30
    I got overnight shipping for free with my order. No issues. Can't say I've ever been burned by DHL either. I definitely say call DHL and request to pick the box up at the center. Also, 10% from Dell isn't much. Get more!! :)
     
    Raziel66, Mar 12, 2008
    #8
  9. JesterDev

    JesterDev Notebook Enthusiast

    Reputations:
    0
    Messages:
    36
    Likes Received:
    0
    Trophy Points:
    15
    Called DHL and picked it up myself from the next city over. Rather happy now. :) Also going to call Dell and complain some more.
     
    JesterDev, Mar 12, 2008
    #9
  10. booji

    booji Notebook Deity

    Reputations:
    61
    Messages:
    895
    Likes Received:
    0
    Trophy Points:
    30
    JesterDev,

    Definetly do it. Dell will file a claim with DHL for failure in service and they are going to get their shipping costs refunded, so you they should really compensate you better than a measily 10% off a future order (which could be around 150 bucks or as low as 5 bucks depending on what you are ordering...)
     
    booji, Mar 12, 2008
    #10
  11. kanehi

    kanehi Notebook Deity

    Reputations:
    146
    Messages:
    1,943
    Likes Received:
    0
    Trophy Points:
    55
    Hope you didn't have to drive far with gas prices these days. Yes do call Dell to see if you can get compensated for your troubles.
     
    kanehi, Mar 13, 2008
    #11
  12. stikboy

    stikboy Newbie

    Reputations:
    0
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    At least yours stayed in the right country. Last year I bought a new desktop from Dell, instead of being delivered to me in Holland, Michigan - it was sent overseas. My Vista upgrade for the machine was also sent via DHL, the overnight delivery I was promised took 18 days to make it via DHL.

    I've got a brand new Inspiron 1720 that's supposed to be delivered by the 28th, if it's coming via DHL I guess I'll see it in a month or two.
     
    stikboy, Mar 15, 2008
    #12