Dell CompleteCover Guard?

Does anyone know how do you get this? When I went down to the Dell booth at the IT show in my country today, they offered 3 years warranty + CompleteCover + Guard for S$325, which is roughly US$225.

On the Dell website though, I can only find Dell warranty + CompleteCover for S$380, but it doesn't include CompeleteCover Guard. Does anyone know where I'm able to apply for that option?

 

Honestly I'm not even sure what you're talking about.

Dell's accidental damage coverage is called "Complete Care" for one, however I've never heard of "Guard" or anything of the sort. Do you mean "LoJack" as that can be bundled with Complete Care.

 

http://www1.ap.dell.com/content/top...ics/services/en/completecover?c=sg&l=en&s=gen
Scroll down a bit below the table.


Cause of Failure | Resolution description

Liquid spilled on or in unit : Repaired or unit replaced
Drops, falls, and other collisions : Repaired or unit replaced
Electrical surge : Repaired or unit replaced
Damaged or broken LCD due to a drop or fall : Repaired
Accidental breakage (multiple pieces) : Repaired or unit replaced

Damage caused by intentional acts, fire, theft, or loss, is not covered under CompletecoverTM . Some examples of damage that would not be covered are:

Cause of Failure | Resolution description

Damaged in a fire : Not covered
Stolen unit : Not covered - unless CompleteCoverTM Guard is purchased
Normal wear : (does not affect system performance) Not covered

 

*bump*

Any answers? =/

 

I guess it is different in Singapore.
In the US we have LoJack protection that provides theft recovery.