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    Dell Complete Care Warranty

    Discussion in 'Dell' started by zunairryk, Apr 20, 2008.

  1. zunairryk

    zunairryk Notebook Consultant

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    i have a quick question about the complete care warranty that if we spill drink on the laptop , or drop it etc etc, will dell send us a new one or just FIX/REPAIR the current one? or it depends on how badly the laptop is damaged?
     
    zunairryk, Apr 20, 2008
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  2. Wraith of Vern

    Wraith of Vern Notebook Consultant

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    Are you talking about this situation:

    "whooops i 'accidentally' spilt beer all over my notebook.... ohh that was nearly a whole bottle. Damn... luckily i have 3 weeks left on my 1 year complete care warranty"

    Or are we talking about a genuine accident?
     
    Wraith of Vern, Apr 20, 2008
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  3. sleey0

    sleey0 R.I.P. AW Side Topics

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    I have used cc twice and believe me, it is worth 10x as much as they charge for it.

    Anyway, for liquid damage they will usually try and get you to do a depot exchange (you send yor laptop in, they determine whether or not they can fix it). For physical damage, they will send a replacement and once you recieve it then you send the damaged one back.

    Hope that helps....
     
    sleey0, Apr 20, 2008
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  4. zunairryk

    zunairryk Notebook Consultant

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    so will they replace it with a new laptop or a refurnished one?
     
    zunairryk, Apr 20, 2008
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  5. Sero

    Sero Notebook Consultant

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    refurbished one
     
    Sero, Apr 20, 2008
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  6. philly Dog

    philly Dog Notebook Consultant

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    Wouldn`t the answer be the same regardless of his response ?
     
    philly Dog, Apr 20, 2008
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  7. heatherklotzle

    heatherklotzle Newbie

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    I have a dell inspiron and changed the user name and password and it messed it up and was told to send it in for repair. where do i send it and how do i go about it
     
    heatherklotzle, Apr 15, 2009
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