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    Dell Chat Not Working?

    Discussion in 'Dell' started by compsavy, Jun 1, 2008.

  1. compsavy

    compsavy Notebook Deity

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    Tonite I recently tried to use Dell Chat as my touchpad stopped working. I put in my service tag which has a valid warranty and a window popped up stating that my warranty has expired. I tried my other systems and this happened also, therefore I am assumming that it is a dell problem. Is anyone else having this problem also or am I just the unlucky person. Thanks in advance
     
    compsavy, Jun 1, 2008
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  2. Joako

    Joako Notebook Consultant

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    This is a Dell problem. Try again in a few minutes. Also try clearing your cache or using another browser.
     
    Joako, Jun 1, 2008
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  3. compsavy

    compsavy Notebook Deity

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    So did you get the same error/problem as me? I just want to make sure. Thanks in advance
     
    compsavy, Jun 1, 2008
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  4. Greg

    Greg Notebook Nobel Laureate

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    I've had the same problem for a month or two on my laptop. I got a little tired of it and I just call Dell now. They haven't fixed it after I've complained a lot.
     
    Greg, Jun 1, 2008
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  5. compsavy

    compsavy Notebook Deity

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    that stinks, I just "chat"ted with them a week ago and it worked. Well I guess I have to call them. Thanks
     
    compsavy, Jun 1, 2008
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  6. Maus24

    Maus24 Notebook Geek

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    It was happening to me too... I was too lazy to read my manual about some Ethernet capabilities, so I just wanted to talk to a tech. Then it tells me my warranty expired, which wasn't true... so instead of going to regular chat through the tech page, I went to Dell chat, selected "Help for a system I already have" typed in my service tag, and it worked...
     
    Maus24, Jun 1, 2008
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