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    Dell Canada WXGA Screen Delay

    Discussion in 'Dell' started by saunders73, Aug 15, 2007.

  1. saunders73

    saunders73 Notebook Guru

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    For everyone who has ordered a laptop with a WXGA screen in it, there is a 9 day backorder.
     
    saunders73, Aug 15, 2007
    #1
  2. Amy23

    Amy23 Notebook Enthusiast

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    thats pathetic
     
    Amy23, Aug 15, 2007
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  3. tonywan

    tonywan Notebook Enthusiast

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    no wonder mine is still in kitting and it's not moving=(
     
    tonywan, Aug 15, 2007
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  4. vb66

    vb66 Notebook Enthusiast

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    how did you find out your laptop was in kitting? I haven't been able to find out any detail like that except "In production" :rolleyes:
     
    vb66, Aug 15, 2007
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  5. weeeee

    weeeee Notebook Consultant

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    Call the automated order status. They will tell you.
     
    weeeee, Aug 15, 2007
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  6. saunders73

    saunders73 Notebook Guru

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    i cant find out either.... what is the number for the automated number in canada? i called the usa number and it told me my laptop shipped august 5th 1998
     
    saunders73, Aug 15, 2007
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  7. ATR90

    ATR90 Notebook Evangelist

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    There is no automated service in Canada. Honestly speaking, the methods of checking order status in Canada are pathetic to say the least. I suggest dropping by on your local Dell kiosk and asking one of the reps to check your status. They will do so using a program called DOPS. You will be able to actually see on the screen exactly where your order is and if there is a delay, you will be able to see exactly which part is delaying it.

    The automated service is for Dell USA only. If it tells you your laptop shipped a long time ago, it means that your order number is identical to that of another order in the 'States from awhile back.
     
    ATR90, Aug 15, 2007
    #7
  8. Jarrod

    Jarrod Notebook Evangelist

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    I picked the UXWGA (1900 x 1200), and mine got delayed too but for the colour I think.
     
    Jarrod, Aug 16, 2007
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  9. bulio

    bulio Notebook Enthusiast

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    is the wxga glossy or non glossy screen being delayed?
     
    bulio, Aug 16, 2007
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  10. saunders73

    saunders73 Notebook Guru

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    i just got off the phone with dell,and the lady said it was the actual case of the laptop that is the problem, but maybe i just got a half retarded csa
     
    saunders73, Aug 16, 2007
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  11. tonywan

    tonywan Notebook Enthusiast

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    I talked with Dell Chat and asked them the production stage my laptop in. it shipped today :D
     
    tonywan, Aug 17, 2007
    #11