The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Dell Advice!!! m1210

    Discussion in 'Dell' started by Switchfoot, Jun 11, 2007.

  1. Switchfoot

    Switchfoot Notebook Enthusiast

    Reputations:
    0
    Messages:
    36
    Likes Received:
    0
    Trophy Points:
    15
    I have an m1210 and I have had previous problems that had Dell replace my motherboard. One of these problems were extreme overheating (90 degrees celcius plus). Now I have been experiencing rather slow and laggy gfx when playing games and also when starting up. Some may say it is barely noticeable, but I personally notice it pretty clearly. Seeing as their overheating probably caused damage to my CPU and GPU how would I say this to them that they would replace those components too? Thanks
     
    Switchfoot, Jun 11, 2007
    #1
  2. Greg

    Greg Notebook Nobel Laureate

    Reputations:
    7,857
    Messages:
    16,212
    Likes Received:
    58
    Trophy Points:
    466
    Well, first read the Cooling Guide and see if cleaning helps.

    After that, just call them and tell them what the problem is. You don't need to get into specifics on dust and heat build up...just tell them the notebook is messing up and you think because it is very hot and let them work on it.
     
    Greg, Jun 11, 2007
    #2
  3. Switchfoot

    Switchfoot Notebook Enthusiast

    Reputations:
    0
    Messages:
    36
    Likes Received:
    0
    Trophy Points:
    15
    They have already replaced the HSF, and the overheating has been fixed. I'm looking for advice on convincing them to replace the cpu and gpu.
     
    Switchfoot, Jun 11, 2007
    #3
  4. Switchfoot

    Switchfoot Notebook Enthusiast

    Reputations:
    0
    Messages:
    36
    Likes Received:
    0
    Trophy Points:
    15
    bump please
     
    Switchfoot, Jun 12, 2007
    #4
  5. Switchfoot

    Switchfoot Notebook Enthusiast

    Reputations:
    0
    Messages:
    36
    Likes Received:
    0
    Trophy Points:
    15
    please help
     
    Switchfoot, Jun 13, 2007
    #5
  6. PhoenixFx

    PhoenixFx Notebook Virtuoso

    Reputations:
    744
    Messages:
    3,083
    Likes Received:
    0
    Trophy Points:
    105
    I don’t think they were damaged , because if they were; then it won’t be just a matter of simple slow down in performance.

    Did they change the hard disk, or any other component? Theoretically, an identical motherboard replacement shouldn’t screw-up the OS (drivers etc.), but to be sure you can try doing a clean installation of Windows.
     
    PhoenixFx, Jun 13, 2007
    #6
  7. Switchfoot

    Switchfoot Notebook Enthusiast

    Reputations:
    0
    Messages:
    36
    Likes Received:
    0
    Trophy Points:
    15
    CPUs and GPUs can be affected by what is called cyclic loading. This is especially accelerated if the temperature has gotten as high as 100 degrees celcius. I've had several machines that have slowed down considerably (not due to HD performance) over the years because of such wear and tear. I have a noticeable 30 fps drop in performance within the past 6 months. And I have reformatted before as well. The mobo replacement didn't do anything negative.
     
    Switchfoot, Jun 13, 2007
    #7
  8. FusionZ06

    FusionZ06 Notebook Consultant

    Reputations:
    22
    Messages:
    292
    Likes Received:
    0
    Trophy Points:
    30
    Best advice is to go up the chain of command over at Dell until you are happy with their answer.

    Tell them you are pretty positive that it is a CPU/GPU issue. Be persistent and don't let them walk all over you.
     
    FusionZ06, Jun 13, 2007
    #8
  9. Switchfoot

    Switchfoot Notebook Enthusiast

    Reputations:
    0
    Messages:
    36
    Likes Received:
    0
    Trophy Points:
    15
    What can I say to "move up the chain of command"?
     
    Switchfoot, Jun 13, 2007
    #9
  10. Greg

    Greg Notebook Nobel Laureate

    Reputations:
    7,857
    Messages:
    16,212
    Likes Received:
    58
    Trophy Points:
    466
    You keep asking for that person's supervisor...and eventually you move up that ladder.
     
    Greg, Jun 13, 2007
    #10