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    Dell 24x7 tech support, ?????????

    Discussion in 'Dell' started by jimmy_simms, Mar 13, 2006.

  1. jimmy_simms

    jimmy_simms Notebook Consultant

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    I spent $350 Aussie dollars on 3 years complete cover, this was to include 24x7 tech support. Now I take it that if I have a technical issue that I can call anytime to ask for tech support.

    Well I have a issue with my dvd drive, and the standard tech support number for my country is open only bussiness hours.

    If I am a premium support VIP customer, how come I have no contact details for Dell, what number do I call for my 24x7 tech support.
     
    jimmy_simms, Mar 13, 2006
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  2. jimmy_simms

    jimmy_simms Notebook Consultant

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    I suppose what I am asking rather than a contact number for my issues, has anyone else who has purchased these expensive warranty extra's. Did you get a special number? (as in warranty number? phone number to call rather than the locally dell listed number)
     
    jimmy_simms, Mar 13, 2006
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  3. Gshocker

    Gshocker Notebook Guru

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    You might try the live chat option. They should be able to give you a phone number to call. If the Aussie site doesn't have it you may want to try the US site and see if they can get you a number to call.
     
    Gshocker, Mar 13, 2006
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