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    Dell 1440 Studio loses wireless connection

    Discussion in 'Dell' started by rwc2714, Sep 29, 2012.

  1. rwc2714

    rwc2714 Newbie

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    My wife's machine has begun to lose connection to our router. I have two printers, another laptop and a desktop on it. I had the network card tested(all they did for $59 was stream a movie and said it was fine)

    I've seen a lot of other people have this problem but I've never seen anyone with a solution. My next step is to reload the operating system.
     
    rwc2714, Sep 29, 2012
    #1
  2. Tsunade_Hime

    Tsunade_Hime such bacon. wow

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    I would try going to Dell's Support site, inputting your service tag and updating the drivers. If drivers do not help, it could be your WLAN card going bad.
     
    Tsunade_Hime, Sep 29, 2012
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  3. Dellswapnajan

    Dellswapnajan Company Representative

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    Hi rwc2714,

    As Tsunade_Hime suggested please consider updating the Driver from the Support website. You may use the below link to download and install the Drivers.

    Drivers and Downloads | Dell [United States]

    After installing the driver you may try the following troubleshooting steps.

    • Open Device Manager.
    • Right Click on the Wireless Card.
    • Select properties.
    • Under the Power Management tab remove the check mark for the option “Allow the system to turn off this Device to save power”.
    • Under the Advanced tab set the Roaming aggression to Maximum.
    • Also select the Wireless mode a/b/g/n.
    • Apply the changes.
    • Use the wireless and check if there is any change.
    • If there are no changes you may run diagnostics on the Wireless card. If is in an Intel wireless card please run the diagnostics using the Intel- proset utility and if it is a Dell wireless card you can use the Dell wireless utility.

    I hope this helps. Please do write back in case you need any further assistance.

    Thanks & Regards
    Swapnajan MC
    #iworkfordell
     
    Dellswapnajan, Oct 3, 2012
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