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    Delay between shipping and delivery

    Discussion in 'Dell' started by hazeyjames, Oct 30, 2009.

  1. hazeyjames

    hazeyjames Newbie

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    I ordered a Studio XPS 16 on 30th September. It was a standard build, with no options selected. Core 2 Duo 2.53GHz, 1080p RGBLED screen, 4GB DDR3, 500GB 7200RPM HDD.
    The 1st EDD Dell gave me was 14th October, which soon got pushed back to 5th Nov.
    Last Friday, 23rd Oct, the Dell order page changed the status to phase 5, delivery. Every since then the Walsh Western tracking site has just said

    23/10/09 23:30 CHINA DEPARTED MANU.FACILITY
    23/10/09 15:30 PENDING.

    It's doing my head in! I'm becoming addicted to checking the tracking site and increasingly frustrated that it's not changing.

    I've spoken to Walsh Western who just tells me that the consignment hasn't been signed off by Dell yet. I then phoned Dell and got through to a less than helpful rep in India who told me that it is still in transit.

    Has anyone else had a similar issue?
     
    hazeyjames, Oct 30, 2009
    #1