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    D820 display help

    Discussion in 'Dell' started by MikeM., Apr 16, 2007.

  1. MikeM.

    MikeM. Newbie

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    I just recieved my new D820 but when I tunred it on there was no picture being displayed on its screen so I hooked it up to an external moniter and I can see the picture. Is there anything I can do do find out why my computer is not displaying to its screen or do I just need to call dell.


    Thanks,

    MikeM
     
    MikeM., Apr 16, 2007
    #1
  2. bob1182006

    bob1182006 Notebook Evangelist

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    The lcd screen might not be connected to the motherboard if it's displaying on an external monitor but not to the built-in monitor.
    You sould call dell to get it shipped back to them so they can fix it.
     
    bob1182006, Apr 16, 2007
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  3. klb

    klb Notebook Enthusiast

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    Yes, please call Dell. It could be one of many issues including a bad backlight, loss connections and much more. Don't risk anything. Call them and explain to them the situation - they should take care of you.

    Good luck.
     
    klb, Apr 16, 2007
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