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    Customer Service

    Discussion in 'Dell' started by settlepa, Oct 7, 2004.

  1. settlepa

    settlepa Notebook Enthusiast

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    Called Dell to send out laptop for repair, was waiting 45 minutes then another 15 on hold. Not good, good thing my IBM is on the way !!
     
    settlepa, Oct 7, 2004
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  2. Tempest

    Tempest Notebook Enthusiast

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    Yes , I too have had bad experiences with dell customer support. OH GOD , it's all coming back to me ;endless hours on hold, low-level tech's giving me bad directions. AAAAARRRRRGGH. Well, if anyone needs me, I'll be in therapy.(sobbing)

    Averatec RULZ!
     
    Tempest, Oct 8, 2004
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  3. NX70

    NX70 Newbie

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    My first PC was a Dell and I really appreciated the good support. But by now the private customers are confronted with foreigners not speaking your language too well.
    For business it is best. I have fortunately now business conditions and that is a real advantage and time saviour.
     
    NX70, Oct 13, 2004
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