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    coupon problem

    Discussion in 'Dell' started by armagideontime, Jul 24, 2008.

  1. armagideontime

    armagideontime Notebook Consultant

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    i tried to apply a 25% off coupon to a product on the dell small business website. however, it said that it was unable to apply it despite the fact that the product's name was explicitly listed on the coupon. i think that this may because the product already had a discount. does anyone know why this may be happening or how i can get around it?
     
  2. j89

    j89 Notebook Consultant

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    even if you still have a discount, the coupon should override it if anything. The coupon may be expired from date or number of uses.

    if i may ask, which coupon is it and what notebook is it for?
     
  3. benbeck08

    benbeck08 CCNA/A+ In Progress

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    If your tryin to use the one for the 1530 it doesnt work......only on the 1330
     
  4. armagideontime

    armagideontime Notebook Consultant

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    it was actually for a monitor
     
  5. benbeck08

    benbeck08 CCNA/A+ In Progress

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    oh well alrighty then........no clue then haha
     
  6. Greg

    Greg Notebook Nobel Laureate

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    I know which coupon you are speaking of, I tried to use it myself earlier today.

    Those coupons are only good for 400 uses. So if you are the 401st person, you are out of luck.

    Plus, Dell possibly altered the coupon so that it didn't work on high priced models...25% of a lot of money doesn't save Dell money :D.
     
  7. armagideontime

    armagideontime Notebook Consultant

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    i actually checked, and it works on other models, so i dont think it has expired

    do you know if dell coupons have a history of doing this?
     
  8. benbeck08

    benbeck08 CCNA/A+ In Progress

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    if I were you Id just call Dell theyll get it figured out for you.....or try their chat
     
  9. armagideontime

    armagideontime Notebook Consultant

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    yeah, i tried before but was too late to actually get in a conversation
    also, you know dell, i got tossed from one person to the next for like 15 minutes
     
  10. benbeck08

    benbeck08 CCNA/A+ In Progress

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    ask to speak to their boss no matter what
     
  11. armagideontime

    armagideontime Notebook Consultant

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    called them and used the coupon successfully!
     
  12. Forte

    Forte NBR's Supreme Angel

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    Nice! Congratulations!
     
  13. benbeck08

    benbeck08 CCNA/A+ In Progress

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    Yay congrats!!!!
     
  14. armagideontime

    armagideontime Notebook Consultant

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    yeah, i got the ultrasharp 24" for $509 +tax
    pretty sweet deal (25% off and free shipping)