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    Confused regarding return process

    Discussion in 'Dell' started by Spydc, Nov 6, 2007.

  1. Spydc

    Spydc Notebook Guru

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    I had two 1520's that had to be returned. Dell arranged for UPS to pick up the package and I was handed a customer receipt. The second system was terrible so I requested to have it returned and I was told they would send me a prepaid shipping label to my email address.

    Well, I actually received two shipping labels. One has the description of "1520" and the other says "HD AUDIO 2.0" and they both have different return addresses. I just affixed the 1520 description label to the box and I am ignoring the "HD AUDIO 2.0" label.

    However, when I looked back at the ups customer receipt of the first 1520 that UPS picked up, the package contents description says "HD Audio 2.0". Am I screwed now. The returned address is Lockbourne, OH while the return address on the other label was Lavergne, TN.
     
    Spydc, Nov 6, 2007
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  2. chelet

    chelet Notebook Deity

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    Where did the 1520 you returned originally ship from?

    Mine shipped from Texas, and Dell gave me a return label that shipped it back to Texas.

    If you think you used the wrong label, I guess you could call Dell up and ask if it matters.
     
    chelet, Nov 6, 2007
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