Confirmation Email??

Hi all,

I ordered an Inspiron 640m/e1405 over the phone on the 22nd. With all of the upgrades and changes I made, I'm anxious to see that the rep. got everything right.

He said he would email me a confirmation of payment with the full specs. of the machine "right away", but now more than two days later I havent received anything..

Also, when I try to call Dell, they attempt to connect me with my salesperson, but he never picks up the phone and he hasnt returned voicemail.

Any suggestions?

Thanks in advance,
Rod

 

try the online chat support

 

Did you get an order #?

 

i did get an order number... how would i access the online chat?? would they need my machine's service tag or anything like that?

Rod

 

If your in Canada, click this

http://ausoladcacm.us.dell.com/ostatus/index.asp?language=E&~ck=pn

If your in the U.S., click this

http://support.dell.com/support/order/status.aspx?c=us&l=en&s=gen&~ck=pn


It may take some time to come up
Mine took like 4 business days to actually show up so...but I live in Canada...the U.S site seems to have more updates
If you want to chat, all you need to show them is the order # I believe

 

thanks for the help!

i talked to someone in "post-sales" after a lot of call transferring and being put on hold. he just sent me the email.