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    Complex Return?

    Discussion in 'Dell' started by Tristan, May 19, 2010.

  1. Tristan

    Tristan Garrosh Did Nothing Wrong

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    So tomorrow, I have an Alienware M17x arriving at my doorstep. Super happy it's finally coming, but I'm also disappointed.
    My order processed incredibly fast. I ordered it on May 10th and shipped May 16th. I was expecting it to take at least another week. I was hoping that before it went into the shipping stage I could contact my sales rep and replace the single 5870 with crossfire 5870's when they came out.
    Lo and behold, the day after my order is passed the line of return, the cards are released. I ordered another M17x with crossfire cards later that Monday and now that order has an EDD of June 4th.

    My predicament, can I open my first M17x and fiddle around with it for a few days to see if a single 5870 is all I need, and then return it if is not as much as i need, without having to pay a restocking fee?

    Thanks for your help.

    Edit: Wow, my rep finally decided to reply as soon as i submitted this thread :rolleyes:
     

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    Tristan, May 19, 2010
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  2. cbaty08

    cbaty08 Notebook Evangelist

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    Is it not possible to just add on the second? Why go through the hassle of returning it?
     
    cbaty08, May 19, 2010
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  3. Tristan

    Tristan Garrosh Did Nothing Wrong

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    It's at least 400$ to add a new card :(
     
    Tristan, May 19, 2010
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  4. cbaty08

    cbaty08 Notebook Evangelist

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    Agreed... But, from what I have observed, it seems that upgrades through dell actually cost MORE than if you did it yourself.. But to be fair, I have never priced an alienware.
     
    cbaty08, May 19, 2010
    #4