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    Clean install issue on new Inspiron 9400: USB not working

    Discussion in 'Dell' started by Psycs, Feb 25, 2006.

  1. Psycs

    Psycs Notebook Enthusiast

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    I did a complete reinstall of my just-arrived Inspiron 9400. I downloaded the drivers from dell.com and, after installing WinXp Pro SP2, loaded the drivers in this order:

    1) Dell Notebook System Software (restart)
    2) Ricoh chipset & Intel chipset (restart)
    3) Original Dell Video Driver (restart)
    4) Network Driver (first Broadcom & then Intel)
    5) Audio Driver (restart)
    6) Conexant Modem (restart)
    7) Touchpad (restart)

    I don`t know if I missed anything, but the Device Manager shows a "USB Host Controller" installation problem:
    [​IMG]

    Any idea how to solve this? :(
     
    Psycs, Feb 25, 2006
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  2. Amber

    Amber Notebook Prophet NBR Reviewer

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    If you update windows, this should fix the USB driver problem. Dell uses the USB drivers from Windows.
     
    Amber, Feb 25, 2006
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  3. Psycs

    Psycs Notebook Enthusiast

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    That didn`t work... Any other sugestions? :(
     
    Psycs, Feb 25, 2006
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  4. Amber

    Amber Notebook Prophet NBR Reviewer

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    hmm, normally that is suppose to work, but it could be the chipset drivers didn't install right.

    I would reinstall the chipset drivers (just the Intel, not ricoh) and reflash the BIOS.
     
    Amber, Feb 25, 2006
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  5. Psycs

    Psycs Notebook Enthusiast

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    I just unistalled all devices one-by-one under the Universal Serial Bus tree and restarted Windows. Windows aumatically detected USB as new hardware and installed it automatically.... simple as that.

    What`s weird is that I did 3 clean Windows installs and all of them presented the same problem. Maybe the driver I downloaded from dell.com is faulty or corrupt in some way.
     
    Psycs, Feb 25, 2006
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  6. Amber

    Amber Notebook Prophet NBR Reviewer

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    Glad to hear that the problem is fixed.

    I really don't know why it would do that either. I know when I reformatted it seemed like I had to reboot several times before all of the drivers would finally install properly.
     
    Amber, Feb 25, 2006
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