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    Change screen resolution?

    Discussion in 'Dell' started by ExPeeEss, Jan 28, 2008.

  1. ExPeeEss

    ExPeeEss Notebook Consultant

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    Hello all, I am wondering if it is possible to ask Dell Technical Support to downgrade your LCD in hopes of obtaining an LG screen, even if you agree to waive the $50 difference? (I mean specifically downgrade from the WSXGA+ to the WXGA+).

    I've noticed that majority of the WXGA+ screens are the LG, where as the majority (if not all?) of the WSXGA+ are Samsung.

    Has anyone had experience with this? I know some members were erroneously sent the wrong LCD resolution but I wonder if you can actually request such a process?
     
    ExPeeEss, Jan 28, 2008
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  2. _GMAN_

    _GMAN_ Notebook Consultant

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    They did it on their own without asking me, and i was one happy camper. When i bought my system at the beginning of the month, it was a $100 dollar differenc--in wich they credited back to my account.
     
    _GMAN_, Jan 28, 2008
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  3. jeremy2223

    jeremy2223 Notebook Consultant

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    I suppose you could get it done just contact them and ask them. Or ask if they can get the LG is the resolution that you paid for originally.
     
    jeremy2223, Jan 28, 2008
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