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    Chancing order; not payed yet

    Discussion in 'Dell' started by Rick_P, Jun 28, 2009.

  1. Rick_P

    Rick_P Notebook Enthusiast

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    Is it possible to change the order when it is not payed yet?
     
  2. Cin'

    Cin' Anathema

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    Hey there!

    Normally you are not *fully* charged for your order until it's about ready to be shipped.
    They will get *pre-authorization* on your credit card being the order is started, to be sure the funds are available.

    And, after you have placed your order and it's started into Production, any changes would result in your order being *canceled*, and a new one started for you.

    So, in essence..no. :( The minor changes that could be done, would be something like an upgrade in shipping.

    Hope that helps.

    Cin ;) :)
     
  3. Rick_P

    Rick_P Notebook Enthusiast

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    Hi Cin,

    Dell offers in The Netherlands the option to pay with a bank transfer. So if i don't transfer the money, the laptop will not going into production.
     
  4. Cin'

    Cin' Anathema

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    Aaah, I see..(didn't realize you were in the Netherlands). I suggest you call a Rep, and see what they can do for you! ;)

    But I know here in the US, that the order would have to be canceled and started anew.. :(


    Cin ;) :)
     
  5. Rick_P

    Rick_P Notebook Enthusiast

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    That's not a big problem, so long as the price is the same as the previous order. Including all the discounts......