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    Cannot charge my Mini 9...

    Discussion in 'Dell' started by spotdog14, Sep 28, 2009.

  1. spotdog14

    spotdog14 Notebook Geek

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    Hello everyone. I received a new in box (sealed) Dell Mini 9 as part of a promotion. I get home and plug the beast in to find that it does not charge the battery at all, I have tried reseating the battery but to no avail. Also if I plug the computer in a certain way it does not power on, I have to remove the plug and then plug it back in.

    So to recap, the battery does not charge, the light does not come on and sometimes I have to plug the power plug in several times to get it to turn on.

    Before I call Dell support should I mention anything about receiving this Mini 9 for free or does it not matter? According to the website I have around 187 days left on the 1 year warranty.

    Thanks for any advice you can give me.
     
    spotdog14, Sep 28, 2009
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  2. Mastershroom

    Mastershroom wat

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    It's still covered under your warranty. Most likely you have a bad power brick, but I'll leave it up to Dell to figure that out for themselves.
     
    Mastershroom, Sep 28, 2009
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  3. spotdog14

    spotdog14 Notebook Geek

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    So Dell does not care that I got this for free?

    BTW this is what my warranty status says:

    Description Provider Start Date End Date Days Left
    Limited Technical Support DELL 4/5/2009 4/5/2010 189
    Rapid Response Depot CTS 4/5/2009 4/5/2010 189
     
    spotdog14, Sep 28, 2009
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  4. Mastershroom

    Mastershroom wat

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    You still own it, and Dell will honor your warranty. Don't even bring up the fact that it was free; it will probably just confuse the representatives more than anything, considering their grasp on the English language is generally less than stellar.
     
    Mastershroom, Sep 29, 2009
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  5. spotdog14

    spotdog14 Notebook Geek

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    Well as it turns out after I left the machine plugged in over night it was indeed charging. Though the light on the front does not come on.

    I am still debating on whether or not I want to call them to see if they can fix it, or if its even worth being fixed.
     
    spotdog14, Sep 29, 2009
    #5